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Operating Policy

Article 1 (Purpose) The purpose of this operation policy is to specifically define the matters that users (hereinafter "members") must comply with while using the services and webboard games (poker, etc.) provided by Runner Soft Co., Ltd. (hereinafter "the company"). Article 2 (Definition of Terms) 1. The definitions of terms used in this operation policy are as follows. 2. "Game Money" refers to poker money, etc., which are tools for using game services. 3. "Poker Money" refers to game money that can be used in Hold'em poker games. 4. "Cyber Points" refers to poker chips, etc., which are virtual data used to use services. They are arbitrarily assessed by the company and given for free, having no proprietary value. 5. "Coin" refers to free game money that can be used in poker arenas, etc. 6. "Crystal" refers to game assets that can purchase products within mobile poker games. 7. "Runner Cash" refers to virtual data used for using or purchasing services, which members purchase by paying a fee. 8. Definitions of terms used in this operation policy, except as specified in each item of Paragraph 1, shall follow relevant laws and other general business practices. Article 3 (Rules Outside the Policy) Matters not specified in this policy and the interpretation of this policy shall follow the Terms of Use, and other matters shall follow relevant laws and regulations. Article 4 (Operation of Game Money) 1. Game money generated or acquired by members while using the service is independent of real cash or Runner Cash, and game money cannot be used for the company's paid services. 2. All rights to game money belong to the company. 3. The company does not recognize game money transactions between members. 4. The company does not restore game money lost due to connection issues like network problems of the member. 5. The company may modify the member's game money and rank when it is deemed necessary for service operation. Article 5 (Operation of Cyber Points) 1. The company may operate a Cyber Point system to allow members to use services efficiently. 2. Cyber Points are a type of mileage accumulated during service use and have no proprietary value. 3. All rights to Cyber Points belong to the company, and members may not transfer, gift, or sell Cyber Points to third parties. 4. Cyber Points' benefits may be changed or abolished if necessary according to the company's service operation status, and no compensation will be provided. In the case of change or abolition, it will be announced within the service. 5. Cyber Points cannot be held or used beyond the scope of restrictions set by the company (hold limit, place of use, etc.), and Cyber Points acquired exceeding the limit will expire. 6. When a member withdraws, Cyber Points will automatically expire. 7. If a member acquires Cyber Points by methods other than those defined in the policy, the company may arbitrarily delete all or part of the Cyber Points and take other necessary measures. Article 6 (Criteria for Usage Restrictions) 1. Sanctionable Acts and Handling Standards
Category Item 1st 2nd 3rd 4th
Bad Manners Using nicknames, profiles, etc., with unhealthy content Warning, Forced Change 7 days 30 days 1 year
Acts defaming others such as profanity, slander, sexual harassment, etc. Warning, Forced Change 7 days 30 days 1 year
Spamming in boards, messages, chat windows, etc. Warning 30 days 6 months 1 year
Intentionally obstructing game operation or hindering normal operation Warning 30 days 6 months 1 year
Obstructing customer consultation work with profanity, threats, expressions causing sexual humiliation, etc. 30 days 6 months 1 year Permanent Suspension
Repeatedly posting content irrelevant to the game or posting advertisements for commercial purposes 30 days 6 months 1 year Permanent Suspension
Acts causing harm to others by impersonating operators or company officials 30 days 6 months 1 year Permanent Suspension
All acts such as false reporting or evidence manipulation to deceive the operator 30 days 6 months 1 year Permanent Suspension
Personal Information Acquiring others' personal information without their consent 1 year
Creating an account (ID) with another's personal information or using the game Permanent Suspension
Purchasing or using game assets with stolen payment information and means Permanent Suspension
Abnormal Play
(Collusion)
Acts causing harm to others through play between users whose connection is confirmed 1 year
Two or more users organizedly playing to manipulate the win/loss outcome 1 year
Acts causing harm to others through abnormal betting or play 1 year
Repeating abnormal patterns of game play (e.g., bluffing calls, match-fixing, etc.) 1 year
Abuse Hacking and using illegal programs 1 year
Acquiring game assets using system failures or errors 1 year
Acquiring game assets through abnormal or fraudulent methods 1 year
Excessively collecting/using event coupons, game assets, etc. 1 year
Requesting payment cancellation or refund for paid products without justifiable reason Permanent Suspension
Inflicting damage on other people's play in a way not allowed in the game 1 year
Acquiring game money, cyber points, etc. through proxy game play 1 year
Intentionally moving game money, cyber points, etc. across multiple accounts 1 year
Signing up for multiple accounts and making payments from a single IP 1 year
Real Money Trade Habitually losing on purpose, giving away game money, cyber points, etc. 1 year
Buying or selling game money, cyber points, items for cash, or mediating transactions Permanent Suspension
Inducing or advertising cash transactions for game money, cyber points, items Permanent Suspension
1. Community Usage Restriction Standards 2. Content subject to usage restrictions may be deleted, and if the violation is repeated, periodic sanctions of 5th level or higher may apply. 3. For matters not listed in the community use restriction standards, Article 6, Paragraph 1 of the Operating Policy applies. If the community use restriction standards differ from Article 6, Paragraph 1 of the Operating Policy, the community use restriction standards shall take precedence.
Category Item 1st 2nd 3rd 4th 5th
Copyright Infringement Linking and sharing illegal download methods for videos, music, etc. Warning 1 day
(Writing restriction)
3 days
(Writing restriction)
5 days
(Writing restriction)
7 days
(Writing restriction)
Registering materials from other communities or cafes without source
Posting content such as copyrighted videos and posts
Bad Manners Slandering others or using profanity, physical degradation, etc., causing unpleasantness Warning 1 day
(Writing restriction)
3 days
(Writing restriction)
5 days
(Writing restriction)
7 days
(Writing restriction)
Harassing others or using obscene content causing sexual unpleasantness
Damaging others' honor or infringing on their rights and privacy
Spamming in boards, comments, etc.
Fraud for the purpose of unfair profits
Using language with anti-social or unethical content, such as degrading specific regions, races, or disabilities, as well as religious activities and blatant political activities
Advertisements / Promotional Posts Promotion posts and comments related to content and communities irrelevant to the game Warning 1 day
(Writing restriction)
3 days
(Writing restriction)
5 days
(Writing restriction)
7 days
(Writing restriction)
Commercial advertising posts (other services/giveaways/product advertisements/gambling/obscene expressions/hate) and comments 1-year use restriction
Information Theft and Leakage Leaking one's own personal information Warning 1 day
(Writing restriction)
3 days
(Writing restriction)
5 days
(Writing restriction)
7 days
(Writing restriction)
Leaking others' personal information 1-year use restriction
Linking to specific sites for the purpose of collecting personal information or identity theft 1-year use restriction
Cash Transaction Attempting to buy or sell items, game money, accounts, etc. for cash, or posting related content 1-year use restriction
Abnormal Use Posting content or sharing information related to obtaining unfair profits such as game money, game items, etc. using game organizedly or group-wise with multiple accounts 1-year use restriction
Illegal Program Related Posting content related to illegal programs or distributing illegal programs 1-year use restriction
(3) Regarding Sanctions and Recovery 1. Usage may be restricted for the entire service or for each individual game depending on the subject act. 2. Assets may be recovered from some or all accounts (ID) under the same name, as well as the subject account (ID), depending on the subject act. 3. Items to be recovered include all contents such as game money, cyber points, etc. 4. The period of use restriction may be changed at the operator's discretion according to the severity of the violation. 5. In case of permanent suspension, the use of the subject account (ID) or all accounts (ID) under the same name is permanently restricted. 6. In case of use restriction or permanent suspension, some or all accounts (ID) under the same name as well as the subject account (ID) may also be included in the sanction. 7. In case of use restriction or permanent suspension, the user with the same name as the subject account (ID) is prohibited from re-registering within the sanction period. 8. If sanctioned according to rounds, consecutive sanctions may be applied according to time slots. 9. Notwithstanding the provisions of the sanction criteria, sanctions may be reduced or aggravated depending on the degree of violation by the member. 10. Even if not stipulated in the sanction criteria, sanctions may be imposed for acts that interfere with game operation or cause harm to other members. 11. In the case of automatic payment products, refunds for the current month's payment are not possible, and the next month's automatic payment will be terminated. 12. Refunds for cash in the subject account (ID) follow the cash policy, and please request through the customer center. 13. If the subject act violates current laws, additional civil and criminal penalties may be received through investigation requests, etc., in addition to sanctions. (4) Exceptional Matters 1. Login of members can be restricted for a maximum of 7 days, which is the period required for investigation and action on the facts. If it is confirmed as not guilty during the investigation period, the sanction will be lifted. 2. Use may be temporarily restricted to check for payment theft or issues due to hacking, and the relevant account (ID) can be restored after checking authenticity. 3. If it is confirmed that it was restricted by mistaking it as abnormal use, the sanction (use restriction, permanent suspension, etc.) will be lifted. Article 7 (Disability Management) 1. Members who suffered damages in using paid services due to failures will be compensated based on the consumer damage compensation regulations, and members cannot claim separate damages against the company. 2. However, unavoidable maintenance such as temporary maintenance is excluded from compensation. This operating policy shall take effect from October 14, 2026.
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